Return & Exchange Policy
30-Day Money-Back Guarantee
At Awaken Your Kundalini, we stand behind the quality and authenticity of our handcrafted malas. We want you to be completely satisfied with your purchase.
Returns & Exchanges
- 30-day return window from delivery date
- Full refund for unused items in original condition
- Free return shipping for defective or damaged items
- Exchange available for different size or style
Return Process
- Contact us at support@awakenyourkundalini.com
- Receive prepaid return label (for defects/damage)
- Package item securely with original packaging
- Refund processed within 5-7 business days
Authenticity Guarantee
Every mala comes with a Certificate of Authenticity. All gemstones are ethically sourced and hand-selected for quality.
Craftsmanship Warranty
We guarantee our hand-knotting craftsmanship for 1 year. If your mala breaks due to craftsmanship issues, we'll repair or replace it free of charge.
Questions? Contact us at support@awakenyourkundalini.com or call 1-800-XXX-XXXX